Privacy Policy

Last updated: 6/7/2025

1. Introduction

Welcome to BrainHero.ai (the "App"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect via the App depends on the content and materials you use, and includes:

  • Personal Data: Personally identifiable information, such as your name, email address, and demographic information, that you voluntarily give to us when you register with the App or when you choose to participate in various activities related to the App.
  • Derivative Data: Information our servers automatically collect when you access the App, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the App. For mobile applications, this information may also include your device name and type, your operating system, your phone number, your country, your likes and replies to a post, and other interactions with the application and other users via server log files.
  • Data From Children: We are committed to protecting the privacy of children. We do not knowingly collect personal information from children under the age of 13 without parental consent. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:

  • Create and manage your account.
  • Email you regarding your account or order.
  • Enable user-to-user communications.
  • Improve the efficiency and operation of the App.
  • Monitor and analyze usage and trends to improve your experience with the App.
  • Notify you of updates to the App.
  • Request feedback and contact you about your use of the App.
  • Resolve disputes and troubleshoot problems.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age without verifiable parental consent. Our website, products and services are all directed to people who are at least 13 years old or older or for younger children with parental consent.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [email protected]